Refund policy
Effective Date: May 25, 2026
Welcome to Veylora shop. We value our customers and aim to provide a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.
Returns
We only accept returns in the following cases:
- The customer receives a wrong product
- The product is defective or damaged upon delivery
We do not accept returns for:
- Change of mind
- Incorrect size selection by customer
- Minor color/design variations due to screen differences
- Normal wear and tear
To request a return, customers must contact us within 7 days of receiving the product.
Return Conditions
To be eligible for a return:
- The item must be unused and in original condition
- Original packaging, tags, and accessories must be included
- Clear photos/videos of the issue must be provided
We reserve the right to reject return requests that do not meet these conditions.
Refunds
Once the returned item is received and inspected, we will notify the customer regarding approval or rejection of the refund.
If approved:
- Refunds will be processed within 5–7 business days
- Refund amount will be credited to the original payment method
Shipping charges (if any) are non-refundable unless the mistake was from our side.
Cancellation
Orders can only be canceled before they are shipped.
Once shipped, cancellation requests will not be accepted.
Contact Information
Business Name: Veylora Shop
Email: quirkbuzzofficial@gmail.com
WhatsApp Support: 8598568978
Location: India
By purchasing from our store, customers agree to this Return & Refund Policy.